Privacy Policy
Last updated: May 2nd, 2026.
1. Introduction
This Privacy Policy explains how Otoma Solutions ("we", "us", "our") collects, uses, and protects personal data when you visit our website or interact with us.
We operate as a US-based company serving global customers. We are committed to handling personal data in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant US privacy laws (such as the California Consumer Privacy Act (CCPA), as amended by CPRA).
2. Data We Collect
We only collect limited personal data necessary for business and marketing purposes. This may include:
  • Name
  • Email address
  • Company name
  • Job title
  • Postal address (where provided)
  • Any information you provide via contact forms or communications
We do not collect or process payment data or end-customer transaction data via our website or platform.
3. How We Use Your Data
We use personal data to:
  • Respond to enquiries or requests
  • Provide information about our products and services
  • Send marketing communications (where permitted)
  • Manage and develop business relationships
  • Improve our website and services
4. Legal Basis for Processing
Where required by applicable law (e.g. UK/EU), we process personal data under the following legal bases:
  • Legitimate interests – for business development and marketing activities
  • Consent – where required for marketing communications
  • Contractual necessity – where responding to requests or entering into agreements
  • Legal obligation – where required to comply with applicable laws
For US residents, processing is conducted in accordance with applicable state privacy laws.
5. Marketing Communications
We may contact you with information about our products, services, or events.
You can opt out at any time by:
6. Data Sharing
We do not sell your personal data.
We may share data with trusted third parties who support our business operations, such as:
  • CRM and marketing platforms
  • IT and hosting providers
All third parties are required to protect your data and process it in accordance with applicable laws.
7. Data Storage and Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
Your data may be stored and processed in the United States and other jurisdictions where we or our service providers operate. Where personal data is transferred internationally (including from the UK/EEA to the US), appropriate safeguards are applied, such as Standard Contractual Clauses or equivalent mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:
  • Maintaining business relationships
  • Meeting legal and regulatory obligations
9. Your Rights
Depending on your location, you may have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing or request restriction
  • Withdraw consent at any time (where applicable)
To exercise your rights, contact us at: marketing@otoma.com
Additional rights for US residents (e.g. California):
  • Right to know what personal data is collected and how it is used
  • Right to request deletion of personal data
  • Right to correct inaccurate data
  • Right to opt out of the sale or sharing of personal data (note: we do not sell personal data)
  • Right to non-discrimination for exercising privacy rights
10. Cookies
Our website may use cookies or similar technologies to improve user experience and analyse website traffic.
You can manage cookie preferences through your browser settings.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
13. Contact Us
Otoma Solutions
Email: marketing@otoma.com
Address: 152 West 57th Street, 17th Floor, New York, NY, 10019 
14. International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our website, you acknowledge this transfer.
15. No Data Custody Statement
Otoma Solutions provides on-premise payments infrastructure. We do not host, process, or store end-customer payment or transaction data on behalf of our clients. All such data remains under the control of our clients within their own environments.